Privacy Policy

At E Pay Tech Ltd (also known as e Pay, or ePayTech), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you access our website, products, and services (“Services”). By using e Pay’s Services, you agree to the practices described in this policy.

Please read this Privacy Policy carefully to understand how we handle your personal information.

1. Information We Collect

e Pay may collect the following types of information:

• Personal Information: This includes data that identifies or can be used to identify you, such as your name, email address, mailing address, phone number, and payment details.
• Transaction Information: We collect information related to transactions you carry out via our platform, including transaction amounts, payment methods, and transaction history.
• Technical Information: When you access our Services, we automatically collect information such as your IP address, browser type, operating system, device information, and usage data through cookies and similar technologies.
• Communication Information: We collect information from communications you send to us, such as customer support requests, inquiries, and feedback.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our Services, including processing transactions, verifying your identity, and managing your account.
• Communication: To send you transactional communications, service updates, security alerts, and responses to your inquiries.
• Marketing: With your consent, we may use your information to send promotional content and marketing communications about our products and services.
• Compliance: To comply with legal obligations, such as anti-money laundering (AML) and counter-terrorism financing (CTF) regulations, and to ensure the security of our Services.
• Analytics and Improvements: To analyze usage patterns, troubleshoot issues, and improve the performance, features, and security of our Services.

3. How We Share Your Information

e Pay will not sell, rent, or lease your personal information to third parties. However, we may share your information under the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers that assist us in delivering our Services, such as payment processors, cloud hosting providers, and customer support services.
• Legal Obligations: We may disclose your information when required to do so by law, such as in response to court orders, subpoenas, or regulatory requirements.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties if you have provided explicit consent to do so.

4. Data Security

e Pay is committed to protecting your personal information from unauthorized access, alteration, disclosure, or destruction. We implement a variety of security measures, including encryption, firewalls, secure data storage, and access controls, to safeguard your data. While we strive to protect your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

e Pay uses cookies and similar tracking technologies to enhance your experience and collect information about how you use our Services. Cookies are small files stored on your device that allow us to remember your preferences and tailor content to your interests. You can manage or disable cookies in your browser settings, though this may affect your ability to use certain features of our Services.

6. Your Rights

You have the following rights concerning your personal information:

• Access and Correction: You can request access to the personal information we hold about you and request corrections if necessary.
• Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
• Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
• Data Portability: You have the right to request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the information provided below.

7. International Data Transfers

e Pay may transfer your personal information to countries outside your jurisdiction for processing and storage. In such cases, we ensure that appropriate safeguards, such as standard contractual clauses, are in place to protect your data and comply with applicable privacy laws.

8. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After the retention period, we securely delete or anonymize your information.

9. Third-Party Links

Our Services may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third-party websites.

10. Children’s Privacy

e Pay’s Services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete the information.

11. Changes to This Privacy Policy

e Pay may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.